Privacy Policy

This Privacy Policy is for the Concours Pro app (platform), which is operated by Juice Digital Pty Ltd, ACN 622 492 700 and is available at Concourspro.app.   This policy outlines how we collect, use, and share personal information from users of our platform, in accordance with the relevant Australian privacy legislation and recommendations.  By accessing or using Concours Pro, you agree to the terms in this Privacy Policy.

Collection of Personal Information

We may collect personal information from users of our platform, including:

• Contact information, such as name and email address, when a user subscribes to our newsletter or contacts us through our platform.
• Information about platform usage, such as pages viewed and IP address, through the use of analytics tools.
  
  

Use of Personal Information

We may use personal information collected from users of our platform for the following purposes:

• To provide requested information or services, such as responding to user inquiries or providing access to platform features.
• To improve the performance and usability of our platform through the use of analytics tools.
• To transmit and store personal information in our platform for the purposes of delivering our business services.
• To send emails to our subscribers regarding our products, services, and promotions.
  
  

Sharing of Personal Information

We may share personal information with third parties for the following purposes:

• With service providers, such as analytics tools, to assist with platform performance and usability.
• As required by law or to protect the rights and safety of Juice Digital Pty Ltd and our platform users.
• To transmit and store personal information in our platform, which may be located outside of Australia, for the purposes of delivering our business services.
  
  

Security of Personal Information

We take reasonable steps to protect personal information collected from users of our platform from unauthorized access, use, disclosure, or destruction. However, please note that no method of transmission or storage is completely secure.

Retention of Personal Information

We retain personal information collected from users of our platform for as long as necessary to provide our services or as required by law.

Cross-Border Transfer of Personal Information

Personal information collected by us may be stored, processed, and transferred to third parties, including service providers, outside of Australia, including in our platform. By using our platform and providing us with your personal information, you consent to the cross-border transfer of your personal information as described in this policy.

Rights of the Users

Users have the right to access, correct, and delete their personal information at any time by emailing us here or calling us on +61 (0)2 5503 7777.

Complaints

We take any potential breaches of your privacy rights very seriously and will thoroughly investigate each complaint. If you have any complaints or concerns about a potential breach of your privacy rights, please email us here or call +61 (0)2 5503 7777. We will respond to your complaint personally.

Cookies

We use cookies on our platform for analytics tools. Cookies are small data files that are placed on your device when you use our platform. They are used to improve the performance and usability of our platform.

Opt-out and Unsubscription

By usign the app, you are opting in to receive emails and SMS messages from us. You may unsubscribe from email and SMS messages at any time by clicking on the unsubscribe link in the email, however this may impact your ability to fully use the app.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time without notice or advice to reflect changes to our personal information collection, use, and sharing practices. Up to Privacy Policy can be accessed via the link in the Concours Pro app.

Contact Us

If you have any questions or concerns about this privacy policy or the personal information we collect and use, please email us here or call +61 (0)2 5503 7777. You can also find more information about your privacy rights and how to make a complaint on the Office of the Australian Information Commissioner’s website (https://www.oaic.gov.au/).