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Concours Pro Changelog – June 2025

This article has been superceded and may contain out of date information.
For the most up to date information, click here to view our new knowledgebase at kb.concourspro.app

Contents

Concours Pro – Bronze: More Features At The Same Cost

Effective immediately we have expanded the feature set available to Bronze level users, at no extra cost.

The following previously Silver features are now available on the Bronze level:

  • Voice AI
  • Email Marketing (EDM)
  • Blog Editor
  • Social Media Scheduler
  • Funnels
  • Funnel AI
  • Invoicing
  • Text-To-Pay
  • Ecommerce
  • Auto-Complete Address
  • Email Bot Detection
  • Email & SMS Template Library
  • Design Template Library
  • Automation & Workflow Builder
  • Zapier Integration

Bronze level accounts will no longer have any bonus free access to Silver level features.

Concours Pro – Silver: More Features At The Same Cost

Effective immediately we have expanded the feature set available to Silver level users, at no extra cost.

The following previously Gold features are now available on the Silver level:

  • Workflow AI
  • Workflows Premium Triggers and Actions
  • Documents and Contracts
  • Dedicated Success Manager Support

Cheaper Add-Ons: AI Employee Unlimited, Conversation AI Unlimited & Workflow Pro Plan

Effective immediately we’re now offering cheaper access to AI Employee Unlimited, Conversation AI Unlimited and the Workflow Pro Plan. Plus there’s no more restrictions on who can access the add-ons.

Now you only need an account to access the base level feature to get access to the Add-Ons: Bronze level users get access to AI Employee Unlimited and Conversation AI Unlimited, while silver level users getr access to the Workflow Pro Plan.

Click here to view our current usage rates.

New Capability: Contact Engagement Scores

Prioritize hot leads effortlessly, save time, and boost revenue by focusing on engaged prospects while nurturing others for growth.

Concours Pro’s Contact Engagement Score is a powerful metric that tracks and prioritizes leads based on their interactions with your business.

It assigns numerical values to actions such as email opens, link clicks, form submissions, purchases, and appointment bookings to gauge engagement levels. Positive actions like payments or replies increase the score, while negative actions like email bounces or unsubscribes decrease it.

View Contact Engagement Scores in the Contacts or Conversations sections, and customize scoring rules via the settings. Create rules for actions like Email Events, Contact Changes, Payment Received, or Appointment Status Changes to tailor engagement tracking.

Contact Engagement Scores integrate with workflows to trigger automated actions like sales outreach or nurture campaigns based on score thresholds, helping businesses focus on high-value leads while nurturing others for better engagement.

New Capability: Quizzes

Engage customers effortlessly with quizzes that drive leads, boost sales, and simplify marketing, freeing up time for growth.

Concours Pro’s Quizzes capability enables easy creation of customizable quizzes for lead nurturing, education, and engagement.

Features include a drag-and-drop interface, multiple question formats (multiple-choice, true/false, short answer, essay), custom scoring, branching logic, and result page customization.

Share quizzes via links or embed them on websites/funnels. Automate follow-ups with workflows based on quiz scores.

Track performance with detailed analytics. Ideal for certifications, product recommendations, and event engagement.

Automate customer actions to save hours, drive sales with targeted campaigns, and simplify multi-channel management for faster growth and more freedom.

Concours Pro’s Trigger Links enable seamless automation by redirecting users to specific pages via SMS, Email, Google My Business, Facebook, Instagram, or WhatsApp.

When clicked, the link records the contact’s activity and triggers predefined workflow actions, such as sending confirmations, surveys, or review requests.

Customise links with your branding for a professional look and use dynamic URLs to update promotions without changing templates.

Ideal for automating event registrations, product recommendations, or unsubscribing contacts from specific channels, Trigger Links streamline customer interactions and enhance campaign tracking.

New Capability: Ask AI – New Assistant

The AI Employee Unlimited Add-On now includes Ask AI, an intelligent assistant.

  • Capabilities: Create brand-aligned content and communities via the global top panel.

Work faster and smarter with AI-driven content creation.

Social Media Scheduler: In-App Alerts for Disconnected Accounts

Concours Pro’s Social Media Scheduler now features in-app notification banners to alert you when social media accounts disconnect, ensuring you can quickly reconnect and keep your content schedule on track.

  • Instant Visibility: See banners in Marketing > Social Media Scheduler > Launchpad > Dashboard when a social account loses authentication.
  • Multi-Channel Alerts: Get notifications via email and in-app for maximum awareness.
  • Platform-Specific Messages: Tailored alerts for platforms like Facebook, Instagram, Google Business Profile, LinkedIn, TikTok, Pinterest, or YouTube.

This enhancement keeps your social media presence seamless, preventing missed posts and saving time on manual checks.

Social Media Scheduler: Direct Instagram Integration

Connect and schedule Instagram posts directly in Social Media Scheduler without needing a Facebook Page, simplifying your workflow.

  • Creator Account Support: Auto-post Stories from Instagram Creator accounts.
  • Statistics Update: Post data available in Statistics, excluding image/video view metrics.
  • Setup Steps: Go to Marketing > Social Media Scheduler > Settings > Add Socials > Instagram > Direct Instagram Integration, grant permissions, and schedule posts.

This feature streamlines Instagram management, saving you time and boosting efficiency.

Media Library: Enhanced Translation with Smartling

The Media Library now integrates Smartling for consistent, high-quality translations across global markets.

  • Smartling Support: Manages translations for all Media Library components.
  • Dynamic Content: Loads localized content directly from Smartling resources.
  • Streamlined Workflow: Unified keys and standardized processes reduce manual steps and mismatches.

Reach international audiences effortlessly with accurate, scalable translations.

Media Library: Performance & Modularity Improvements

Enjoy faster, more modular Media Library performance with asynchronous loading enhancements.

  • Async Loading: Storage and Modal Apps load only when needed via Module Federation, reducing initial bundle size.
  • Faster Access: Lazy loading improves responsiveness for media tasks.

These updates save time and enhance usability when managing media assets.

Email Direct Marketing: Null Value in Conditional Elements

Email Direct Marketing now supports setting conditional elements to null, enabling targeted content delivery.

  • Targeted Delivery: Show elements only when contact fields are empty.
  • Simplified Logic: Use null values without complex conditions.
  • How to Use: Go to Marketing > Email Marketing > Visibility > Conditional Element, set condition to empty field, and save.

Personalize emails effortlessly, improving engagement with minimal setup.

Conversation AI V2 Chatbot: Auto Follow-Up Feature

The Conversation AI V2 Chatbot now includes an Auto Follow-Up feature to re-engage inactive contacts automatically.

  • Smart Detection: Identifies drop-offs, busy contacts, or follow-up requests.
  • Automated Scheduling: Sends follow-ups with custom cadences, resetting on reply.
  • Custom Messaging: Use AI-generated or custom messages, with optional workflow triggers.
  • Working Hours: Sends follow-ups only during set business hours.
  • Channel Switching: Switches to SMS if live chat or social channels are inactive.
  • Visibility: View scheduled follow-ups in Response Info.

Boost engagement and reduce lead loss with seamless, automated follow-ups.

Calendars: Improved Handling for Deleted Third-Party Calendars

Calendars now handle deleted third-party calendars (e.g., Google, Outlook) more efficiently.

  • Fix This Button: Error banners include a Fix This button to resolve issues.
  • Clear Modal: Lists deleted calendars and their connections, with a Remove Deleted Calendars option.

Resolve calendar issues quickly without contacting support, saving time.

Ecommerce System: Manual Product Sorting

Control product display order in your Ecommerce System with manual sorting on the Product List Page.

  • Display Priority: Assign whole numbers in the Display Priority column; lower numbers appear first.
  • Alphabetical Tie-Breaker: Same-priority products sort A-Z.
  • Featured Sorting: Select Featured in the builder for priority-based order.
  • How to Use: Go to Sites > Stores > Products > Display Priority, assign values, and save.

Highlight key products to drive sales with precise visual merchandising.

Documents and Contracts: Signature Type Control

Documents and Contracts now let you choose between draw or type signatures for compliance.

  • Flexible Settings: Enable draw, type, or both in Payments > Documents & Contracts > Settings > Control Signing.
  • User Experience: Recipients see chosen signature options in the signature field pop-up.

Meet regulatory needs while simplifying document signing for clients.

Funnels: Sidebar Revamp

The Funnels builder sidebar has a refreshed UI for improved usability.

  • Tab Structure: Organized into General, Styles, and Animations tabs.
  • Collapsible Panels: Expand or collapse settings like Margin & Padding for a cleaner view.
  • Persistent Context: Retains tab and panel states when switching elements.

Design faster with a streamlined, intuitive interface.

Calendars: Reconnect Flow for Integrations

Calendars now feature an in-page reconnect flow for disconnected integrations.

  • Alert Banner: Shows when calendar or video conferencing integrations disconnect.
  • Fix This Button: Click Fix This to view and reconnect integrations like Google Calendar, Outlook, or Zoom.

Maintain seamless scheduling with quick reconnection, saving time.

Affiliate Marketing: Bulk Commission Actions

Affiliate Marketing now supports bulk actions for commission management.

  • Bulk Actions: Approve, deny, or delete multiple commissions in Affiliate Manager > Commissions.
  • Filters: Narrow down commissions by status or campaign.
  • Dashboard Access: Perform actions from the main dashboard’s commissions list.

Save time managing high-volume affiliate commissions efficiently.

Funnels: Auto-Scrolling While Dragging Elements

Funnels now support auto-scrolling when dragging elements in the page builder.

  • Seamless Dragging: The screen scrolls up or down when the cursor nears the top or bottom.

Reposition elements on long pages effortlessly, enhancing design efficiency.

Phone Communications: Outbound Call Pre-Connect Audio

Phone Communications now feature a “Connecting” tone for outbound calls.

  • Connecting Tone: Plays while reaching the carrier, followed by a ringback tone only when confirmed.
  • Accurate Feedback: Avoids phantom ringing for failed connections.
  • Exception: Not applied if Connect after recording is enabled in Settings > Phone Numbers > Advanced Settings.

Enjoy clearer call feedback, reducing confusion and saving time.

Ecommerce System: Sharable Abandoned Cart Links

Ecommerce System now offers sharable abandoned cart links for cross-device recovery.

  • Unique Links: Generated automatically and sent via email if enabled in Payments > Settings > Notifications.
  • Dynamic Updates: Reflects latest product names, pricing, and stock status.
  • Rules: One link per cart, no editing, and guest checkout support.

Increase conversions by making cart recovery seamless for customers.

Funnels: Autosave Toggle

Funnels now include an autosave toggle for greater control.

  • Toggle UI: Enable or disable autosave in the top bar.
  • Local Setting: Saves preference per browser.
  • Status Visibility: See “Last saved” or “Autosave off” with tooltips.

Prevent data loss and customize your editing experience effortlessly.

Desktop & Mobile Apps: Enhanced Call Features

Desktop & Mobile Apps now offer advanced call management tools.

  • During Calls: Access Calendars, set DND, take Notes, create Tasks, review Payments, or view Profile.
  • After Calls: One-tap options for Notes, Calendars, Tasks, Tags, or Call Back.

Streamline call workflows, saving time and improving customer interactions.

Affiliate Marketing: Move Affiliates to Campaigns

Affiliate Marketing allows moving affiliates between campaigns with flexibility.

  • Move Option: Access via Affiliate Manager > Affiliates > Campaign Actions > Move to Campaign.
  • Customer Handling: Keep customers in old campaign or move to new one.
  • Welcome Email: Toggle email for the new campaign.

Adapt affiliate strategies quickly, maintaining accurate tracking and payouts.

Email Direct Marketing: Product Element in Templates

Email Direct Marketing now supports Product Elements in templates.

  • Template Support: Drag and drop Product Elements in Email Marketing > Templates.
  • Custom Links: Add redirection links for products.
  • Note: Direct checkout links work only in Campaign Mode.

Create consistent, engaging product emails to drive sales effortlessly.

QR Codes: Bulk Creation

QR Codes now support bulk generation for efficient campaign setup.

  • CSV Upload: Upload a CSV with name and URL to create multiple QR codes.
  • Folder Assignment: Organize codes into folders during upload.
  • Progress Tracker: Real-time updates on generation status.
  • How to Use: Go to Sites > QR Code Builder > Create Bulk QR Codes.

Save time and streamline QR code creation for marketing and operations.

Funnels: Version Tag Update

Funnels have a cleaner interface with updated version tags.

  • Tag Removal: “Version 2” tags removed; only “V1” funnels are tagged.

Identify legacy funnels easily, reducing visual clutter and aiding migration.

Invoicing now supports multiple products in a single Payment Link.

  • Bundled Products: Add multiple one-time and recurring products in Payments > Payment Links.
  • Clear Checkout: Products grouped under “One-time” and “Recurring” headers.
  • Single Recurring Choice: Customers select one recurring option at checkout.

Boost revenue and simplify sales with streamlined payment links.

Mobile Payments and POS: Cart Retention

Mobile Payments and POS now retain cart values across modules.

  • Persistent Cart: Items, contacts, taxes, and discounts stay saved unless the app restarts or account changes.
  • How to Use: Add items in POS, navigate away, and return to complete checkout.

Speed up transactions with a consistent, efficient checkout experience.

Mobile Payments and POS: Estimates Using Templates

Mobile Payments and POS now support creating estimates from templates.

  • Template Access: Use web app estimate templates in Estimates > Templates on mobile.
  • How to Use: Go to Estimates > Templates, select a template, and create an estimate.

Generate professional estimates quickly, saving time on mobile.

Mobile Payments and POS: Tap to Pay on Square

Mobile Payments and POS now support Tap to Pay on Square.

  • Tap to Pay: Accept contactless payments via cards, Apple Pay, or Google Pay.
  • Setup: Connect Square in Payments > Integrations, then use POS > Square Payments > Tap to Pay.

Offer convenient, modern payment options to boost sales efficiency.

Affiliate Marketing: Dashboard Revamp

Affiliate Marketing features a redesigned dashboard for easier onboarding.

  • Welcome Screen: Explains benefits and includes step-by-step signup instructions.
  • Social Proof: Showcases customer success stories.
  • Streamlined T&C: Simplifies Terms & Conditions acceptance.

Encourage affiliate participation with an engaging, user-friendly interface.

Phone Communications: Call Recording Billing Frequency

Phone Communications now bill call recording storage daily.

  • Daily Billing: Replaces monthly billing, starting June 3, 2025, with no change in total cost.
  • Manage Costs: Delete older recordings to reduce charges.

Enjoy clearer billing transparency with no impact on your budget.

Documents and Contracts: Field Displacement Fix

Documents and Contracts now fix field displacement across browsers.

  • Fixed Fields: Fields stay anchored in editor, preview, and sent links.
  • New Documents: Use the new framework; cloning old templates may retain issues.

Create documents confidently with consistent field placement.

Phone Communications: Expanded Message Error Handling

Phone Communications now support more error codes in workflows.

  • New Error Codes: Includes daily cap, invalid numbers, opt-outs, and more.
    • 30023: Daily message cap reached (US A2P Numbers)
    • 21408: SMS not permitted to this region
    • 30008: Unknown error
    • 21606: Invalid “From” phone number
    • 21211: Invalid “To” phone number
    • 21614: “To” number is not a valid mobile number
    • 21610: User replied STOP (opt-out)
    • 30011: MMS not supported by recipient or region
    • 30033: A2P campaign suspended or deleted (US A2P Numbers)
    • 21661: “From” number is not SMS-capable
    • 21635: “To” number is a landline
    • 30037: Outbound messaging disabled
    • 30002: Sub-account suspended
  • Previously Supported Codes: These are still active.
    • 30007, 30034, 30032, 30005, 30003, 30004, 30006
  • Automation Options: Filter by code, use If/Else branches, or update smart lists.

Improve message deliverability and contact hygiene with precise error handling.

Email Direct Marketing: All-in-One Dashboard

Email Direct Marketing now features a unified dashboard.

  • Unified Stats: View metrics for Workflows, Bulk Actions, and Campaigns in Email Marketing > Dashboard.
  • Filter Options: Use the top-left dropdown to filter by channel.

Gain better insights for smarter email planning with a single view.

Social Media Scheduler: Recurring Post Enhancements

Social Media Scheduler improves recurring post management.

  • Flexible Scheduling: Set specific days or months for recurring posts.
  • Unified Behavior: Edit or delete individual posts in Planner or Calendar view without affecting the series.
  • Drag and Drop: Reschedule posts in Calendar view.

Maintain consistent social presence with precise control over recurring posts.

Design Template Library: New Templates

Design Template Library adds new templates to enhance your marketing.

  • Website Templates (10): Restaurant & Bar, Travel & Hospitality, Creative, Insurance, Legal, Marketing Agency, Home Services.
  • Funnel Templates (8): Marketing Agency, Business Coaching & Consulting, Financial, Medical, Legal, Beauty & Fashion.
  • Email Templates (4): Business Coaching & Consulting, Financial, Creative.
  • Form Templates (4): Health & Wellness, Insurance, Home Services.
  • Survey Templates (3): Restaurant & Bar, Travel & Hospitality, Real Estate.
  • Social Templates (17): Restaurant & Bar, Travel & Hospitality, Automotive, Beauty & Fashion, Home Services, Holidays, Insurance, Creative, Real Estate.

Launch campaigns faster with professional, customizable templates tailored to your industry.

Email Communications: Enhanced SPF Validation

Email Communications improve SPF record validation for dedicated IP users.

  • Domain-Specific Warnings: Lists domains missing SPF records for quick resolution.

Ensure high email deliverability with clearer setup guidance.

Online Courses: Embed Media in Posts

Online Courses now support embedding media in posts.

  • Supported Platforms: YouTube, Vimeo, SoundCloud, Loom, Wistia, Spotify, Mixcloud.
  • How to Use: Go to Post Edit Page > Upload Video/Audio > Embed Media, paste the link, and publish.

Engage students with rich, diverse content without uploads, saving time.

Customer Resource Management: Association Limits

Customer Resource Management now supports association limits for custom objects.

  • Limits: Configure one-to-one, one-to-N, or many-to-many relationships.
  • UI Improvements: Preview association direction and counts with error messages for limits.
  • How to Use: Go to Settings > Labs > Association Limits Handling, configure in Edit Association.

Keep data clean and structured for better contact management.

Email Communications: Improved Verification Accuracy

Email Communications enhance email verification accuracy.

  • Improved Logic: Better detection of risky, disposable, or undeliverable emails.

Reduce bounce rates and improve deliverability with reliable verification.

Email Communications: SMTP Connection Fix

Email Communications resolve custom SMTP connection issues.

  • Stable Connections: Eliminates protocol errors for supported SMTP providers.

Enjoy seamless email flows for transactional and marketing messages.

Conversation AI V2 Chatbot: Guided Form Setup

Conversation AI V2 Chatbot introduces a Guided Form Bot for quick setup.

  • Fast Setup: Build bots in under 3 minutes via Conversation AI > Bots > Create Bot.
  • Defined Objectives: Collect name, email, phone, or custom data in order.
  • Smart Skip: Skips questions if data exists.
  • Drag and Drop: Reorder objectives easily.

Create effective bots without prompt-writing, boosting lead capture efficiency.

Surveys: Improved One Question at a Time Experience

Surveys enhance the “One Question at a Time” builder experience.

  • Separate Slides: Questions display on individual slides in preview, matching end-user view.
  • Warning Modal: Alerts about conditional logic disruptions.
  • How to Use: Enable in Options > Survey Settings.

Design surveys with clarity, reducing misconfiguration risks.

Phone Communications: Clear Message Failure Explanations

Phone Communications now show plain-language error messages for failed messages.

  • Clear Errors: Inline explanations with Learn More links in Conversations.
  • Mobile Support: Available on desktop and mobile apps.

Resolve message issues quickly with actionable insights, saving time.

Invoicing: Link Opportunities

Invoicing now links invoices to opportunities for better tracking.

  • Auto-Linking: Invoices created from Opportunities > Payments or workflows link automatically.
  • Manual Linking: Check Link Opportunity in Payments > Invoices > Create Invoice.

Streamline billing and track deals efficiently, saving time.

Invoicing: Link Estimates to Opportunities

Invoicing now links estimates to opportunities.

  • Auto-Linking: Estimates from Opportunities > Payments or workflows link automatically.
  • Manual Linking: Check Link Opportunity in Payments > Estimates > Create Estimate.

Keep estimates tied to sales processes for seamless management.

Communities: Private Channel-Based Course Access

Communities now allow private channel-based course access.

  • Private Visibility: Set courses to Private Channel in Learning > Edit Course.
  • Restricted Access: Only channel members can view the course.

Offer exclusive content to specific groups, enhancing engagement.

Brand Boards: Generate Brand Voice from Text/URL

Brand Boards now generate Brand Voice from a URL or text.

  • Quick Setup: Enter a website URL or text in Brand Boards > Brand Voice > Create with URL or Text.
  • Editable Voice: Fully customize the generated voice.

Create a consistent brand voice quickly, saving setup time.

Email Direct Marketing: Autosave Beta

Email Direct Marketing introduces autosave in beta.

  • Automatic Saves: Edits save as versions during sessions.
  • Version History: Revisit previous states in Email Marketing.
  • How to Enable: Go to Beta Labs and toggle autosave.

Prevent data loss and edit emails with confidence.

Invoicing: Date-Range QuickBooks Import

Invoicing now supports date-range imports from QuickBooks.

  • Selective Import: Choose start and end dates in Settings > Integrations > QuickBooks.

Migrate only needed invoices, reducing clutter and saving time.

Affiliate Marketing: Export Sales Data

Affiliate Marketing allows exporting sales data as CSV.

  • Data Fields: Includes campaign, affiliate, customer, transaction, and commission details.
  • How to Use: Go to Affiliate Manager > Dashboard > Export Sales CSV.

Analyze and back up affiliate performance effortlessly.

Ecommerce System: Product Wishlisting

Ecommerce System now supports product wishlisting.

  • Builder Options: Enable wishlists on Product List or Product Details pages.
  • Customer Access: View wishlists in Customer Access Center after login.
  • Setup: Toggle in Store Builder > General Settings > Wishlist Products.

Enhance shopping experiences and drive repeat purchases.

Domains: Setup Nudges

Domains now nudge users to configure default and 404 pages.

  • Action Required: Alerts for missing pages in Connected Products.
  • Modal Options: Select default and 404 pages from dropdowns.

Ensure a professional visitor experience with proper page setups.

Funnels: Lazy Load for Images

Funnels now apply lazy loading to all image elements.

  • Universal Lazy Load: Applies to optimized and non-optimized images across funnels, websites, and stores.
  • Benefits: Faster page loads, lower bandwidth, and improved PageSpeed scores.

Enhance site performance and user experience effortlessly.

Automation & Workflow Builder: SMS AI

Automation & Workflow Builder now includes SMS AI for generating messages.

  • AI Assistant: Create SMS in workflows by describing use-case in SMS > Write with AI.
  • Tone Selection: Choose a tone for tailored messaging.

Send professional SMS quickly, boosting engagement with minimal effort.

Affiliate Marketing: Lead Assignment Action

Affiliate Marketing adds a workflow action to assign leads to affiliates.

  • Methods: Manual, auto (tracking-based), or custom mapping in Workflows > Add Leads Under an Affiliate.
  • Use Cases: Reward lead generation or simplify nurturing.

Automate lead tracking for accurate affiliate management.

GoKollab Marketplace: Smart Categories

GoKollab Marketplace auto-assigns categories to courses and communities.

  • AI Categories: Based on title, description, and about section.
  • Visibility: Categories shown on product thumbnails.

Improve discoverability and engagement with minimal setup.

Affiliate Marketing: Lead Created Trigger

Affiliate Marketing introduces a Lead Created workflow trigger.

  • Trigger: Activates when affiliates generate leads, with optional campaign filters.
  • Use Cases: Send congratulatory emails or prompt lead nurturing.

Keep affiliates engaged with real-time notifications, boosting performance.

Conversation AI V2 Chatbot: Transfer Bot Action

Conversation AI V2 Chatbot allows transferring conversations between bots.

  • Transfer Action: Configure in Bot Goals > Transfer Bot with trigger conditions.
  • Compatibility: Bots must be active on the same channels and in Auto Pilot mode.

Simplify complex interactions with modular bot setups, enhancing user experience.

Forms, Surveys, Quizzes, QR Codes: User-Level Permissions

Forms, Surveys, Quizzes, and QR Codes now support user-level permissions.

  • Role-Based Access: Control visibility in Settings > My Staff > Roles & Permissions.
  • Granular Control: Toggle view/manage rights per module.

Customize team access for focused, efficient workflows.

Phone Communications: USA Toll-Free Number Verification

Phone Communications remove EIN requirements for USA toll-free number verification.

  • Simplified Flow: Verify in Settings > Phone Numbers > Manage Numbers without business ID.
  • KYC Verification: Required at the end for security.

Enable SMS on toll-free numbers easily, ideal for sole proprietors.

Email Direct Marketing: Pause & Edit Campaigns

Email Direct Marketing now supports pausing and editing all campaign types.

  • Flexible Control: Pause, edit, or resume via Email Marketing > Three Dots > Pause/Update.
  • Audit Logs: Track scheduling, pausing, and updates.

Reduce errors and manage campaigns with greater flexibility.

Phone Communications: Unified Billing

Phone Communications streamline billing for SMS, calls, and usage.

  • Centralized Billing: Clearer, grouped charges.
  • No Action Needed: Applied automatically since June 2, 2025.

Understand usage costs easily with a clearer billing structure.

GoKollab Marketplace: Platform Revamp

GoKollab Marketplace has a refreshed design and features.

  • Discover Sections: Highlights top, popular, and featured communities/courses.
  • Creator Profiles: Showcases full portfolios.
  • Sales Pages: Conversion-optimized landing pages.
  • Category Browsing: Explore by themes like Marketing or Wellness.

Drive organic traffic and revenue with an enhanced marketplace.

Reputation Management: Competitor Analysis

Reputation Management now includes competitor analysis.

  • Benchmarking: Compare Google star ratings, review volume, and response times.
  • Multi-Platform: Analyze data from Google and other platforms.
  • Easy Setup: Select competitors via Google search.

Gain a competitive edge with data-driven reputation insights.

Documents and Contracts: Unsaved Changes Warning

Documents and Contracts now warn against unsaved changes.

  • Warning Modal: Appears when navigating away without saving.

Prevent data loss and maintain document integrity effortlessly.

Documents and Contracts: Product Images

Documents and Contracts now support product images.

  • Image Inclusion: Add images in Product List Block.
  • Toggle Visibility: Show or hide images as needed.
  • Upload Option: Add images when creating new products.

Enhance document clarity with visual product representation.

Funnels: Button and Form Redirection

Funnels now support Go to Next Page actions for buttons and forms.

  • Seamless Navigation: Configure in Actions or On Submit for multi-step flows.

Create smooth user journeys without manual linking, saving time.

Reporting: Instant Dashboard Insights

Reporting now allows adding dashboard widgets from key pages.

  • Quick Add: Click Dashboard Insights on pages like Opportunities or Call Reports.
  • Steps: Choose dashboard, select widgets, and confirm.

Track performance effortlessly with contextual analytics.

Affiliate Marketing: New Payout Terms

Affiliate Marketing offers flexible payout terms.

  • Options: NET-7, NET-15, NET-30, NET-45, NET-60, NET-90 in Campaign > Additional Settings.
  • Visibility: Affiliates see terms in their portal.

Align payouts with refund windows, ensuring cash flow control.

Webinars: Redirection Enhancement

Webinars support Go to Next Page for buttons and forms.

  • Navigation: Configure in Webinar Page Builder > Actions or On Submit.

Simplify multi-step webinar flows for better user experiences.

Ecommerce System: Product Page Fixes

Ecommerce System includes product page improvements.

  • Show More Fix: Ensures visibility on Product Detail page.
  • Product Search: Added to Funnel Products dropdown.
  • Styling Fix: Corrects headline font/color in Checkout.

Enhance store usability with reliable product displays.

Desktop & Mobile Apps: Enhanced Conversations

Desktop & Mobile Apps supercharge mobile conversations.

  • Trigger Links: Insert trackable URLs in messages.
  • Custom Values: Personalize with dynamic variables.
  • Snippet Folders: Organize reusable responses.
  • WhatsApp Flows: Use interactive templates.

Drive engagement and streamline communication on the go.

Email Communications: Fixed-Stage Domain Warmup

Email Communications introduce a domain warmup system.

  • Automatic Warmup: Enabled for new domains; manual for existing ones in Settings > Email Services.
  • Fixed Stages: Daily sending limits with smart stage recommendations.

Improve deliverability and sender reputation effortlessly.

Affiliate Marketing: Sub-Affiliate Count

Affiliate Marketing displays sub-affiliate counts.

  • Sub-Affiliate Column: View counts in Affiliates page.
  • Clickable Details: See names and emails by clicking the count.

Gain quick visibility into your affiliate network, saving time.

Voice AI: Separate Call Actions

Voice AI separates during and post-call actions for clarity.

  • Card-Based UI: Actions as individual cards in Settings > Labs > Voice AI.
  • Tabbed Layout: Split into During and After Call sections.
  • Supported Actions: Call transfer, workflow triggers, SMS, and more.

Configure agents faster with an intuitive interface.

Email Direct Marketing: Tag from Statistics

Email Direct Marketing allows tagging from campaign statistics.

  • Interaction Tagging: Tag contacts based on opens or clicks in Email Campaigns > Statistics.
  • Auto-Tagging: Enable for future interactions.

Segment contacts instantly for personalized follow-ups.

Documents and Contracts: Auto-Invoice Type Fix

Documents and Contracts fix invoice types for optional products.

  • Correct Invoicing: One-time products generate one-time invoices in Payments > Documents & Contracts.

Ensure clarity and avoid confusion with accurate invoicing.

Content AI: Thumbs Up/Down Feedback

Content AI adds feedback options for text and images.

  • Feedback Icons: 👍/👎 on outputs in Social Planner, Blogs, Email Builder, and more.
  • Detailed Input: Select reasons or add comments for 👎.

Help refine AI outputs for better content quality.

Voice AI: Knowledge Base Integration

Voice AI now integrates with knowledge bases.

  • Per-Agent Assignment: Link a knowledge base in Voice AI Agents > Agent Goals.
  • Trigger Prompts: Respond to user intents with relevant content.
  • Enable: Toggle in Settings > Labs.

Deliver accurate, context-aware responses, saving setup time.

Content AI: Brand Voice Integration

Content AI enhances personalization with Brand Voice.

  • Toggle: Enable in Content AI modal, autofilling tone and metadata.
  • Selector: Choose from saved Brand Voices.
  • Applies to: Social Planner, Blogs, Email Builder, and Funnels.

Create authentic, brand-consistent content effortlessly.

Website Live Chat Widget: Redirect CTA

Website Live Chat Widget now supports Redirect CTAs.

  • Custom Redirect: Add messages and links after the contact form to external sites.
  • Note: Not recommended with Conversation AI.

Guide users to key pages, enhancing engagement.

Conversation AI V2 Chatbot: Appointment Management

Conversation AI V2 Chatbot enhances appointment booking logic.

  • Smart Booking: Checks for existing appointments and offers new or reschedule options.
  • Cancellation: Lists upcoming appointments for cancellation with reasons.
  • Rescheduling: Select and reschedule appointments one at a time.

Streamline scheduling for better customer experiences.

Blog Editor: Improved Post Creation Flow

Blog Editor simplifies post creation.

  • New Flow: Start writing in Sites > Blogs > Create New Post, add SEO details on publish.
  • SEO Preview: View metadata on the schedule/publish screen.

Create blog posts faster with a streamlined workflow.

Client Portal: Document Notifications

Client Portal adds email notifications for documents.

  • Owner Settings: Enable/disable in Sites > Client Portal > Settings > Email Settings.
  • User Control: Toggle notifications in Profile > Notifications.

Keep clients informed with seamless document communication.

Invoicing: Custom Payment Providers

Invoicing supports advanced features with custom payment providers.

  • Payment Schedules: Enable scheduled payments in Payments > Invoices.
  • Partial Payments: Track partial payments and balances.
  • Tips and Late Fees: Add tips or apply late fees.

Offer flexible payment options to improve cash flow.

Voice AI: Appointment Booking

Voice AI now supports appointment booking.

  • Calendar Selection: Choose calendars in Settings > Labs > Appointment Booking.
  • Slot Settings: Set days, slots per day, and gaps between appointments.

Automate scheduling for seamless customer interactions.

Domains: In-App Troubleshooting Links

Domains add troubleshooting links for setup errors.

  • Contextual Help: Troubleshoot This Issue links for DNS errors like multiple A records.
  • Universal Access: Available across all domain connection areas.

Resolve DNS issues independently, reducing setup time.

Domains: Improved Selection Logic

Domains exclude fully redirected domains from connection options.

  • Filtered Options: “All” redirect domains not shown in dropdowns.

Avoid misconfigurations for smoother domain setups.

Domains: Accessibility Support

Domains enhance accessibility for all users.

  • Screen Reader: Full compatibility with clear instructions.
  • Keyboard Navigation: Supports shortcuts for easier use.

Ensure inclusive domain management for all users.

URL Redirects: Accessibility Enhancements

URL Redirects improve accessibility.

  • Screen Reader: Compatible with clear feedback.
  • Keyboard Navigation: Efficient navigation via shortcuts.

Manage redirects inclusively with enhanced usability.

Phone Communications: Sole Proprietor A2P Registration

Phone Communications reinstate sole proprietor A2P registration for USA phone numbers.

  • Identity Verification: Required at submission for compliance.
  • Seamless Flow: Same registration steps with added verification.

Enable messaging for small businesses with secure registration.

Voice AI: Custom Actions

Voice AI supports custom actions via webhooks.

  • Webhook Integration: Create POST calls with dynamic parameters.
  • Use Cases: Trigger Zaps or update external systems in real time.

Enhance automation with flexible, live integrations.

Invoicing: Enhanced Payment Method Management

Invoicing improves payment method handling for custom providers.

  • Add Cards: Save payment methods in Contacts > Actions > Add Card.
  • View Methods: See saved methods in Charge Now or Record Payment.
  • Off-Session Charging: Charge saved methods for delayed payments.

Streamline payments for faster, loyal customer transactions.

Funnels: Page View Performance Updates

Funnels optimize page view performance.

  • Lazy Thumbnails: Load only when needed, with caching.
  • Smart Data: Fetch page details on visibility.
  • Fewer API Calls: Reduced by over half for faster loading.

Enjoy quicker, more efficient page management.

Ecommerce System: Thumbnail Generation Fix

Ecommerce System fixes thumbnail generation issues.

  • Reliable Thumbnails: Generated consistently for new stores and webinars.

Ensure professional visuals for your online store.

Calendars: Calendly Past Event Import

Calendars now import past Calendly events.

  • Past Events: Imports events from the last 180 days in Calendars > Settings > Connections.
  • Note: Workflows trigger only for future events.

Leverage historical data for comprehensive scheduling.

Voice AI: Number Pool Support

Voice AI supports number pools for call routing.

  • Pool Assignment: Assign in Create/Update Agent > Phone & Availability.
  • Dynamic Routing: Handles calls to multiple numbers with one agent.

Simplify call management with centralized routing.

Voice AI: Test Agent During Creation

Voice AI allows testing agents during setup.

  • Test Call: Initiate in Create Agent > Phone & Availability > Call Me.
  • Insights: Review transcripts, recordings, and summaries post-call.

Validate agent performance instantly, saving setup time.

Desktop & Mobile Apps: Docs & Files in Contacts

Desktop & Mobile Apps add a Docs and Files tab in contacts.

  • Folders: Includes Internal, Sent, Received, and Custom Fields.
  • Upload: Add up to 10 files (250 MB) in formats like PDF, DOC, JPG.

Organize and access contact documents seamlessly on mobile.

Funnels: Audit Logs

Funnels now include audit logs for tracking changes.

  • Tracked Actions: Folder deletes, funnel settings changes, page edits, and more.
  • Access: View in Settings > Audit Logs for last 60 days.

Maintain transparency with detailed asset histories.

Documents and Contracts: Viewed Notifications

Documents and Contracts add viewed notifications.

  • Enable: Toggle in Payments > Documents & Contracts > Settings > Team Notifications.
  • Behavior: Alerts on first view; use workflows for multiple recipients.

Follow up effectively with timely document view alerts.

Ecommerce System: Duplicate Products

Ecommerce System allows duplicating products.

  • Duplicate Action: Access in Payments > Products > Actions > Duplicate.
  • Preserved Details: Copies title, pricing, variants, and images.

Manage product catalogs faster with quick duplication.

Voice AI: Updated Post-Call Notifications

Voice AI enhances post-call email notifications.

  • Flexible Recipients: Choose All Admins, All Users, Assigned User, Specific Users, or Custom Email.
  • Setup: Configure in Agent Goals > Receive Email Notification.

Notify only relevant team members, reducing email clutter.

Website Live Chat Widget: Optimized for Screen Sizes

Website Live Chat Widget is now responsive for smaller screens.

  • Responsive Design: Supports devices with 250px width.
  • Smooth Layout: Adjusts fields for compact screens.

Ensure seamless chat experiences across all devices.

Voice AI: Test Call Logs

Voice AI displays test calls in dashboard logs.

  • Call Type Filter: Select Test Calls, Live Calls, or Both.
  • Log Details: Includes recordings and transcripts, excluded from metrics.

Review test calls easily for agent optimization.

QR Codes: New Redirection Types

QR Codes support new redirection options.

  • New Redirections: Create QR codes for Payment Links, WhatsApp Chats, Funnels, Forms, Surveys, and Quizzes in Sites > QR Code Builder.
  • Multi-Destination: Connect to various Concours Pro tools for versatile campaigns.
  • Dynamic URLs: Update destinations without regenerating QR images.

Bridge online and offline interactions effortlessly, driving engagement with a single scan.

Voice AI: Twilio Number Support

Voice AI now supports Twilio phone numbers for seamless call routing.

  • Automatic Integration: Twilio numbers appear in Voice Agents > Phone & Availability without extra setup.
  • Availability: Enabled for all users with an active AI Employee subscription.

Expand your call capabilities with reliable Twilio integration, saving setup time.

Quizzes: Template Library

Quizzes include a template library for rapid creation.

  • Pre-Built Templates: Access various quiz formats in Quizzes > New > Start with Template Library.
  • Easy Customization: Edit templates to match your goals.

Launch engaging quizzes quickly, driving lead capture with minimal effort.

Forms: Country Picker Search

Forms enhance mobile usability with a country picker search feature.

  • Search Bar: Type to find countries quickly in the mobile country picker.
  • Fix: Resolves issue where picker wouldn’t open on mobile devices.

Improve form completion rates with faster, user-friendly country selection.

Forms: reCAPTCHA v3 Security

Forms, Surveys, and Quizzes now use Google reCAPTCHA v3 for security.

  • Invisible Checks: Detects bots silently without user interaction.
  • Smart Verification: Triggers challenges only for suspicious activity.

Protect submissions from bots while maintaining a seamless user experience.

Email Direct Marketing: Import Templates

Email Direct Marketing allows importing templates from any platform.

  • Import Process: Send a test email to a unique address in Email Marketing > Templates > Import > Other Platform.
  • Edit in Code Editor: Customize imported templates effortlessly.

Bring your favorite templates to Concours Pro, saving setup time.

Ecommerce System: Bulk Product Actions

Ecommerce System introduces bulk actions for product management.

  • Available Actions: Update visibility, edit prices, assign collections, or delete in Payments > Products.
  • Filters: Narrow by visibility, collections, or source.
  • Notes: Negative price protection, one action at a time, and confirmation for deleting 50+ products.

Manage large inventories efficiently, saving time on repetitive tasks.

Design Template Library: Accessibility Enhancements

Design Template Library improves accessibility for all users.

  • Screen Reader Support: Added ARIA attributes for navigation.
  • Color Contrast: Meets WCAG guidelines.
  • Alt Text: Descriptive text for images and thumbnails.

Ensure inclusive access to templates, enhancing usability for all.

Invoicing: Payment Schedules for Estimates

Invoicing now supports payment schedules for estimates.

  • Installment Plans: Create percentage or fixed-amount schedules in Payments > Estimates > Add Payment Schedule.
  • Flexible Timing: Set first payment and subsequent intervals or custom dates.
  • Auto-Invoicing: Sends invoice with direct-pay after acceptance.

Improve cash flow with flexible payment plans for clients.

Voice AI: Idle Reminder Timer

Voice AI adds an Idle Reminder Timer for better call engagement.

  • Configurable Delay: Set 1–20 seconds in Agent Page > Advanced Settings (default: 8 seconds).
  • Auto-Hangup: Ends call after 15 seconds of post-reminder silence.

Keep conversations on track with natural re-engagement, improving call success.

Communities: Editable Profile Slug

Communities now allow editing profile slugs for personalized URLs.

  • Custom URLs: Edit in Settings > Profile for branded links.
  • Skool Importer: Imports complete threads and comments.
  • Fix: Restores group owners as Channel Managers.

Boost credibility with professional, memorable community URLs.

Customer Resource Management: Document Sharing

Customer Resource Management integrates document sharing with Client Portal.

  • Share Toggle: Enable sharing in CRM > Contacts > Documents for portal access.
  • Client Uploads: Contacts upload files via Client Portal, appearing in CRM > Documents.
  • Note: Limited to Client Portal users; excludes Documents and Contracts.

Centralize file collaboration, reducing reliance on external tools.

Customer Resource Management: Bulk Tag Updates via API

Customer Resource Management supports bulk tag updates via public APIs.

  • Capabilities: Add or remove tags for up to 500 contacts, with a 50-tag limit.

Automate contact segmentation for efficient CRM management.

Communities: Smart List Group Filter

Communities add a group filter to CRM Smart Lists.

  • Group Filter: Access in Contacts > Smart Lists > Filters > Client Portal > Groups.

Target community members precisely for tailored campaigns, saving time.

Funnels enhance the right sidebar with usability improvements.

  • Expanded Panels: All settings open by default.
  • General Tab: Switches to General when adding new elements.
  • Reordered Controls: Organized for intuitive flow.
  • Fix: Corrects width preview for button and video elements.

Design more efficiently with a streamlined builder interface.

Email Direct Marketing: Updated Statistics Dashboard

Email Direct Marketing makes Statistics the default landing page.

  • Default View: Land on Email Marketing > Statistics with dummy data for new users.
  • Live Stats: Shows real data after sending first campaign.

Explore campaign performance instantly, even without prior sends.

Desktop & Mobile Apps: DND Enhancement

Desktop & Mobile Apps simplify Do Not Disturb (DND) management.

  • One-Tap DND: Set from Incoming Call Screen, Call Logs, or Conversation Swipe.
  • Channel Selection: Choose calls, SMS, or social channels.

Keep workflows clean and compliant with instant DND control.

Desktop & Mobile Apps: Spam Management

Desktop & Mobile Apps add spam tagging for calls.

  • Spam Labels: “Spam Likely” tags on Incoming Call Screen, Call Logs, and call details.

Stay focused by identifying suspicious calls instantly.

Desktop & Mobile Apps: Inbound Call Transfers

Desktop & Mobile Apps support inbound call transfers.

  • Transfer Options: Blind or warm transfers via Transfer button on call screen.
  • Participant Management: View, leave, or remove participants in warm transfers.

Handle calls flexibly on the go, improving team coordination.

Website Live Chat Widget now loads after cookie consent.

  • Consent Check: Waits for consent on funnel websites before rendering.

Ensure compliance and a smooth user experience with proper widget loading.

Certificates: Manual Expiry Date Selection

Certificates allow manual expiry date settings.

  • Expiry Options: Set specific dates or choose Never Expire in template settings.
  • Reminder Emails: Customize reminder schedules post-expiry.

Reward students with flexible, professional certificates.

Funnels feature a modernized right sidebar in the page builder.

  • Tab Structure: Organized into General, Styles, and Animations.
  • Collapsible Sections: Nest settings for a clutter-free interface.
  • Modern UI: Cleaner design for reduced cognitive load.

Edit funnels faster with an intuitive, professional interface.