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Concours Pro Changelog – August 2024

Contents

E-Commerce Stores: Packing Slips Printing

Concours Pro now offers an option to generate packing slips for your Ecommerce store orders, simplifying the order fulfillment process. These packing slips can be printed for an entire order or specific items and will include essential details like Order ID, Order Date, Store Name, Shipping & Billing Address, Product Details, and more.

Email Builder: Direct Checkout for Products

Add direct payment links for products in your email campaigns, allowing customers to purchase directly from the email. Customise checkout pages within the same campaign and track conversions more efficiently.

Funnels and Websites: Live URL & Domain Connection

See your live site URL directly in the funnel/website builder. Additionally, connect your domain quickly with the new “Connect Domain” button, making your site live and accessible faster than before.

Payments: PayPal Pay Later

Enable PayPal’s Pay Later option on your order forms and online stores, giving customers more payment flexibility and potentially boosting conversions. This feature is available for both one-time purchases and upsell purchases.

Conversations: Log External Calls to CRM

Log external calls directly to your CRM using workflows. This new action logs call details, including call recordings, enhancing your customer interaction records.

Email Builder: UTM Parameters

Set default UTM parameters in your email campaigns automatically, helping you track and analyse your campaign performance more effectively.

Template Library: Enhancements

Upgrades to the Template Library now allow direct template downloads into folders, improving organisation and accessibility.

Calendar: Calendly Event Importer

Import events directly from Calendly into Concours Pro, enabling you to leverage the full range of tools available in the platform for managing your events and contacts.

Invoicing: Auto-Payment on Payment Schedules

Auto-payments can now be enabled for invoices with scheduled payment plans, automating the process and ensuring timely payments.

Automations: Twilio Validation Trigger Update

The Twilio Validation Error trigger has been renamed to “Number Validation,” reflecting the broader scope of the trigger’s functionality.

E-Commerce Stores: Independent COD & Manual Payment Methods

Concours Pro now allows the setup of COD (Cash on Delivery) and Manual Payment Methods without requiring an online payment method, giving store owners greater flexibility in how they handle payments.

CRM: Delete and Restore Contacts

Bulk delete and restore contacts more efficiently, even for large contact lists, with the updated architecture and enhanced user experience.

Dashboard: Contact & Opportunity Source Filters

New filters for Contact Source and Opportunity Source have been added to dashboard widgets, offering deeper insights into your contacts and opportunities.

Payments: Automatic Taxes

Automatic tax calculations can now be applied on payment links, invoices, and order forms, making it easier to manage tax requirements during checkout.

Conversations: 2-Way Sync Bug Fixes

We’ve addressed several issues related to 2-way sync for Gmail and Outlook, ensuring all attachments are correctly logged in the CRM and fixing other sync-related bugs.

Integrations: Private Integrations for Accounts

Sub-accounts can now build secure, custom integrations with third-party apps, thanks to the new Private Integrations feature, offering better security and API functionality.

E-Commerce Stores: Dedicated Tab

A new ‘Stores’ tab under the Sites section allows easier management of all e-commerce stores, with streamlined creation and access processes.

Calendar: Mobile App Updates

Improvements to the mobile app now support custom values for meeting locations and offer the ability to change contacts mid-appointment scheduling, enhancing the overall experience.

Conversations: AI & Mobile Updates

Enhancements to the mobile app’s Conversations module include better AI reply suggestions and the ability to log external calls, improving user interaction.

Invoicing: Mobile Payments & POS

The invoicing feature on the mobile app now supports creating invoices from the POS section, simplifying the process and improving functionality.

Phone System: SMS Blocking in UK

Starting 30 July 2024, SMS messages sent from international long codes to UK numbers will be blocked. Switch to UK long codes, Alphanumeric Sender IDs, or short codes to continue sending messages.

Funnels & Websites: Enhancements & Bug Fixes

New enhancements include pre-rendering of video thumbnails and several bug fixes to improve the overall functionality of the funnel/website builder.

Forms & Surveys: Quick Add & Edit Custom Fields

Add and manage custom fields more efficiently in your forms and surveys with the new Quick Add Fields feature, making the process simpler and faster.

Social Planner: YouTube Video & Shorts Scheduling

Schedule and post YouTube videos and shorts directly from the Social Planner, giving you more flexibility in managing your content strategy.

Email Builder: YouTube Shorts Support

Embed YouTube Shorts directly into your email campaigns, enhancing engagement with dynamic video content.

Opportunities: List View Updates

The list view in Opportunities has been updated with new columns and sorting options, providing more detailed insights into your opportunities.

Bulk Tags: New Architecture & Restore

Manage tags more effectively with the new bulk tags architecture, including options to remove all tags at once and restore previously removed tags.

E-Commerce Stores: CSV Product Import Enhancements

Import products with more detailed fields via CSV files, improving inventory and SEO management for your e-commerce stores.

Payments: Buy Now Pay Later (BNPL)

Concours Pro now supports BNPL payment methods such as Klarna, Affirm, and Afterpay/Clearpay on order forms and payment links, increasing conversion rates by offering customers flexible payment options.

E-Commerce Stores: Manual Payment Methods

Store owners can now set up manual payment methods, allowing customers to complete their purchase at the time of delivery or pickup, adding flexibility to the payment process.

Funnels & Websites: Entrance & Hover Animations

New dynamic animations for images and buttons are now available, making your content more engaging and visually appealing.

Conversations: Outlook 2-Way Sync Fix

Fixed an issue where duplicate emails were created when multiple users connected the same Outlook email ID with 2-Way Sync, ensuring accurate synchronization.

Conversations: Enhanced Gmail Sync

Enhanced email sync with Gmail now ensures that only relevant emails involving non-system users are synced, protecting user privacy.

Email Builder: Sender Name & Preview Text in Test Emails

Test emails now support sender names and preview texts, providing a more accurate preview before distribution.

Chat Widget: Style & Design Upgrades

Customize your chat widget with new styles, designs, and placement options, enhancing the user experience on your site.

Conversations: Outlook Sync Enhancements

Outlook sync now only includes emails involving contacts who are not system users, ensuring that personal emails remain private.

Invoicing: Tips on Invoices

Accept tips on invoices, allowing customers to add a tip as a percentage or a custom amount, which can be set up globally or per invoice.

Funnels & Websites: Blog Post Element

Add a blog post element to your funnel steps or website pages, with options to filter by recent posts, categories, or authors.

Template Library: Admin Access for Template Creation

Agency admins can now create and manage templates directly from the Admin screen, simplifying the template management process.

E-Commerce Stores: Product Labels/Ribbons

Add customizable product labels or ribbons to your products in e-commerce stores, with options to set start and end dates for these labels.

Forms & Surveys: Custom Values in Email Notifications

Email notifications from forms and surveys now support custom fields and values, allowing for more personalized and efficient communication.

Prospecting Tool: Lead Generation Widget

Create and embed a customizable lead generation widget on your website, capturing leads more efficiently and managing them through the Prospecting Tool.

Reporting: Appointment Report Revamp

The appointment reporting feature has been revamped, improving API response times and adding new charts for deeper insights.

Payments: iDeal, Bancontact, & SEPA Direct Debit

New payment methods, including iDeal, Bancontact, and SEPA Direct Debit, are now available for businesses using Stripe, increasing conversion rates by offering more payment options.

Email Builder: Plain Text Editor

A new Plain Text editor is now available, providing a simple and personal approach to email communication, with fewer rendering issues and a higher interaction rate.

Social Planner: Pinterest Pins

Connect your Pinterest account and create pins directly from the Social Planner, adding another dimension to your social media strategy.

Conversations: Log External Calls via API

Log external calls through the Inbound Message API and Outbound Call API, capturing every customer interaction for better engagement tracking.

Funnels & Websites: Image Action Enhancements

New options for Image Actions, including hide/show elements and scroll to element, are now available, enhancing functionality in your funnels and websites.

Phone System: SMS Verification for Forms & Surveys

Introduce SMS verification for phone numbers in your forms and surveys, improving data accuracy and user experience.

Automations: Trim Message Body Fix

The {{message.body}} variable will now return the full message body, resolving previous issues where it was trimmed to 100 characters.

Calendar: Cancellation & Reschedule Policy

Set specific time frames for when bookers can cancel or reschedule appointments, adding more control to your booking process.

Chat Widget: Multiple Widgets per Account

Add multiple chat widgets with different designs and customizations to different landing pages, offering a more tailored user experience.

Payments: Better Error Notifications in Invoices

Receive more specific error notifications when invoice sending fails, helping you resolve issues faster and maintain tighter fraud controls.

Calendar: Team Member Assignment in Round Robin

Configure which team member should be assigned to appointments in a round-robin calendar, with options for reschedule and new appointment preferences.

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