Effective Date: February 26th 2025.
This Privacy Policy applies to:
Concours Pro (the “Platform”) – the SaaS application operated by Juice Digital Pty Ltd, ACN 622 492 700, available at ConcoursPro.app.
Juice Digital (the “Website”) – the corporate website available at https://juicedigital.com.au/.
This Privacy Policy outlines how we collect, use, and share personal information from users of both our platform and website, in accordance with Australian privacy laws. By using Concours Pro or the Juice Digital website, you agree to the terms in this Privacy Policy.
This Privacy Policy is intended for Australian residents only. If you access our services from outside Australia, your use is at your own discretion, and you acknowledge that our privacy practices may not comply with local privacy regulations in your country. If you do not agree with this, you should stop using our services immediately.
We collect personal information in the following ways:
Contact Information – Name, email, phone number, and business details when creating an account or contacting support.
Usage Data – Platform activity, IP address, and pages visited through analytics tools.
Billing & Payment Data – Payment details for subscription processing (handled via Ezidebit, Stripe, PayPal).
Contact Information – Name, email, phone number, and business details when subscribing to newsletters or submitting forms.
Usage Data – Website pages viewed, IP address, and interactions, collected via analytics tools like Google Analytics (GA4).
Advertising & Remarketing Data – Information collected through online advertising (Google Ads, Facebook Ads, LinkedIn, YouTube).
We use personal information for the following purposes:
To provide and maintain the platform, process payments, and manage subscriptions.
To improve platform usability and security through analytics tools.
To send transactional emails (e.g., billing, service updates).
To provide customer support and handle inquiries.
To respond to user inquiries and provide requested services.
To book appointments as requested via the website.
To send marketing emails and promotional materials, unless opted out.
To provide targeted advertising on third-party platforms (Google, Facebook, LinkedIn, YouTube).
We may share your personal information with third parties, including but not limited to, payment processors, analytics providers, CRM platforms, and advertising networks, solely for the purposes outlined in this Privacy Policy.
This may include:
Payment Processors – Ezidebit, Stripe, PayPal, for managing subscription payments.
Advertising Platforms – Google Ads, Facebook/Instagram, LinkedIn, for marketing purposes.
CRM & Analytics Tools – Concours Pro, Google Analytics, HighLevel, for tracking and improving performance.
We may disclose user information:
If required by law enforcement, court orders, or regulatory authorities.
To protect the rights, security, or property of Juice Digital, Concours Pro users, or the public.
We take reasonable steps to protect collected data from unauthorized access or disclosure. However, no method of transmission is completely secure, and users should take their own precautions.
We retain personal data only as long as necessary to provide our services or as required by law.
Your data may be stored or processed outside of Australia, including by third-party service providers. By using our services, you consent to the transfer of your data across borders as described in this policy.
We use cookies to improve platform and website usability, track analytics, and deliver targeted advertising.
You can disable cookies in your browser settings.
You can opt out of Google Analytics tracking at: http://www.google.com/settings/ads
You can opt out of Facebook’s interest-based ads at: https://www.facebook.com/help/568137493302217
We use remarketing services to advertise on third-party websites based on your past interactions with Concours Pro or Juice Digital.
Google remarketing is provided by Google LLC. Read their privacy policy: http://www.google.com/intl/en/policies/privacy/
Facebook remarketing is provided by Meta Platforms, Inc. Read their privacy policy: https://www.facebook.com/privacy/explanation
This Privacy Policy is intended for Australian residents only.
If you access Concours Pro or the Juice Digital website from outside Australia, you acknowledge that your data will be collected, processed, and stored under Australian privacy laws, which may differ from those in your country.
Juice Digital does not actively comply with GDPR (EU), CCPA (California), or other non-Australian privacy regulations.
If you do not agree with this, you should stop using our services immediately.
Users outside Australia are responsible for ensuring their use of our services complies with their local privacy laws.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted at: https://juicedigital.com.au/privacy-policy/
If material changes occur, we will notify users via email or app notifications.
If you have any complaints or concerns about your privacy, please contact us:
Email: Click here to email us.
Phone: +61 (0)2 5137 7777
Contact Form: https://juicedigital.com.au/contact-us
For more information about privacy rights or to lodge a complaint, visit the Office of the Australian Information Commissioner (OAIC) at: https://www.oaic.gov.au/
Juice Digital is a Sydney-based digital marketing and design agency with over 24 years experience growing businesses online. We deliver exceptional digital marketing and website solutions to exceed your expectations and maximise your bottom line.
