Support

Common Support Articles

Account

Guide to Completing The Concours Pro Onboarding Questionnaire

How Your Concours Pro 21-Day Free Trial Works

Managing User Account Roles & Permissions in Concours Pro

Admin vs User Account Permissions in Concours Pro

Communications

Why is My Concours Pro SMS Sending Suspended?

Why Can’t I Use My Free Email Address To Send Bulk Marketing Emails?

Why Are My Emails Going to Spam?

Understanding Phone and SMS Usage Charges in Concours Pro

Understanding Email Bounce Suspension on Concours Pro

Training Your Conversation AI Chat Bot

Reputation

Integrating Your Google Business Profile with Concours Pro

How to use Reviews QR Codes to Boost Review Collection

How to Send Review Requests

How to Dispute a Google Review

Scheduling

Understanding Calendar Availability Settings in Concours Pro

Team Member Assignment for Concours Pro Round-Robin Calendars

Recurring Appointments in Concours Pro Calendars

Managing Rooms and Equipment in Concours Pro Calendars

How to Link Your Outlook Calendar to Concours Pro

How to Link Your iCloud Calendar to Concours Pro

Latest Support Articles

Concours Pro Changelog – March 2025

Guide to Completing The Concours Pro Onboarding Questionnaire

Concours Pro Changelog – February 2025

Concours Pro Changelog – January 2025

Concours Pro Changelog – December 2024

Concours Pro Changelog – November 2024

Concours Pro Changelog – October 2024

Understanding Phone and SMS Usage Charges in Concours Pro

Workflow Error Notifications in Concours Pro

Introduction to Email Bot Detection: Preventing Stats Inflation & Automation Execution

How to use Reviews QR Codes to Boost Review Collection

Introduction to Brand Boards in Concours Pro

Concours Pro Changelog – September 2024

SMS Blocking for International Long Codes in the UK

Connecting Your Facebook / Instagram Account to Concours Pro

Adding The Concours Pro Web Chat Widget To Your Website

Creating and Customising the Web Chat Widget in Concours Pro

Allowing Access To Instagram Direct Messages

Integrating Your Google Business Profile with Concours Pro

Connecting Your Google Account to Concours Pro

LeadConnector Mobile App Overview

Setting Up Two-Way Email Sync for Outlook

How Your Concours Pro 21-Day Free Trial Works

Recurring Appointments in Concours Pro Calendars

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