Privacy Policy

Effective date: August 1st, 2023

This Privacy Policy is for the Juice Digital Pty Ltd website (the “website”), https://juicedigital.com.au/, owned and operated by Juice Digital Pty Ltd.

This policy outlines how we collect, use, and share personal information from users of our website, juicedigital.com.au, in accordance with the relevant Australian privacy legislation and recommendations. By accessing or using https://juicedigital.com.au/, you agree to the terms in this Privacy Policy.

 

Collection of Personal Information

We may collect personal information from users of our website, including:

  • Contact information, such as name, business name, email address, and phone number when a user subscribes to our newsletter or contacts us through our website’s contact form (https://juicedigital.com.au/contact-us/).
  • Any message or enquiry sent by users of our website.
  • Information about website usage, such as pages viewed and IP address, through the use of analytics tools, including Google Analytics (GA4).

 

Use of Personal Information

We may use personal information collected from users of our website for the following purposes:

  • To provide requested information or services, such as responding to user enquiries or providing access to website features.
  • To book appointments as requested by users of our website.
  • To improve the performance and usability of our website through the use of analytics tools.
  • To transmit and store personal information for the purposes of delivering our business services.
  • To send emails to our subscribers regarding our products, services & promotions.
  • To provide online advertising through on platforms such as, but not limited to Facebook, Google, YouTube, Instagram and Google Display Network ads on third party websites.

 

Sharing of Personal Information

We may share personal information with third parties for the following purposes:

  • With service providers, including but not limited to Concours Pro (CRM Platform), Highlevel (CRM Platform), Meta (Facebook/ Instagram Ads) , LinkedIn (Ads), and Google (Google Ads / Analytics), to provide website features, book appointments, track website usage, provide online advertising and assist with website performance and usability.
  • As required by law or to protect the rights and safety of Juice Digital Pty Ltd and our website users.

 

Security of Personal Information

We take reasonable steps to protect personal information collected from users of our website from unauthorized access, use, disclosure, or destruction. However, please note that no method of transmission or storage is completely secure.

 

Retention of Personal Information

We retain personal information collected from users of our website for as long as necessary to provide our services or as required by law.

 

Cross-Border Transfer of Personal Information

Personal information collected by us may be stored, processed, and transferred to third parties, including service providers, outside of Australia. By using our website and providing us with your personal information, you consent to the cross-border transfer of your personal information as described in this policy.

 

Behavioral Remarketing

Juice Digital Pty Ltd uses remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google

Google AdWords remarketing service is provided by Google LLC.  You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook

Facebook remarketing service is provided by Meta Platforms, Inc.  You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

 

Cookies

We use cookies on our website for analytics tools. Cookies are small data files that are placed on your device when you use our website. They are used to improve the performance and usability of our website.

 

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).  We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under 18 without verification of parental consent, we take steps to remove that information from our servers or replace it with the Personal Information of the Children’s parent or guardian.

 

GDPR

This website is intended for use by residents of Australia and New Zealand and is not compliant with European GDPR regulations or any other privacy legislation outside Australia / New Zealand.

 

Rights of the Users

Users have the right to access, correct, and delete their personal information at any time by contacting us through our contact form (https://juicedigital.com.au/contact-us/).

 

Opt-out and Unsubscription

By subscribing, submitting a contact form, or submitting your information to gain access to a template, resource, or any other free giveaway we are offering, you are opting in to receive emails and SMS messages from us. You may unsubscribe from email messages at any time by clicking on the unsubscribe link in the email. You may unsubscribe from SMS messages by replying “Stop” via SMS message. Please note that SMS messages received may in some cases incur phone network fees to receive, for example if the user is roaming overseas.

 

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time without notice or advice to reflect changes to our personal information collection, use, and sharing practices. The updated Privacy Policy can be accessed via the link on the juicedigital.com.au website – https://juicedigital.com.au/privacy-policy/.

 

Complaints

We take any potential breaches of your privacy rights very seriously and will thoroughly investigate each complaint. If you have any complaints or concerns about a potential breach of your privacy rights, please contact us through our contact form (https://juicedigital.com.au/contact-us/). We will respond to your complaint personally. You can also find more information about your privacy rights and how to make a complaint on the Office of the Australian Information Commissioner’s website (https://www.oaic.gov.au/).

 

Contact Us

If you have any questions or concerns about this privacy policy or the personal information we collect and use, please contact us through our contact form (https://juicedigital.com.au/contact-us/). You can also find more information about your privacy rights and how to make a complaint on the Office of the Australian Information Commissioner’s website (https://www.oaic.gov.au/).