Creating Class Booking Calendars in Concours Pro

Contents

• What is a Class Booking?
• Benefits of Class Booking Calendars
• Setting Up Your Class Booking Calendar
• Cancellation and Rescheduling
• FAQs

What is a Class Booking?

A class booking in Concours Pro allows you to manage events where multiple participants can join a single session. These calendars are perfect for webinars, workshops, training sessions, and similar events.

Benefits of Class Booking Calendars

• Efficient organization: Manage one-to-many events easily by allowing multiple participants to join a single booking.
• Customizable capacity: Set the number of participants per session to control the class size.
• Centralized management: Handle bookings, cancellations, and rescheduling from one platform.
• Enhanced communication: Clearly communicate event details, reducing confusion and no-shows.
• Time-saving: Automate booking processes and allow attendees to manage their own cancellations and rescheduling.

Setting Up Your Class Booking Calendar

1. Go to Settings > Calendars.
2. Click Create Calendar.
3. Choose Class Booking.
4. Add at least one Team Member as the appointment owner (e.g., the trainer).
5. Enter a Name for your calendar.
6. Provide a Description for the calendar.
7. Set a unique Calendar URL Slug.
8. Note that only the Neo Widget is available for class calendars.
9. Click Save & Continue.
10. Adjust the number of attendees allowed per session in the Availability tab.

Cancellation and Rescheduling

To cancel a class, open the appointment and select Cancel All. To reschedule, choose Reschedule All, which will update the appointment for all participants. You can also cancel or reschedule for individual attendees by selecting the options next to their name.

Note: If you integrate third-party calendars like Google Calendar, each class booking will appear as separate events for each participant.

FAQs

How can I cancel or reschedule a class appointment?

You can cancel or reschedule by selecting the class booking from your calendar and using the available options to make changes.

Can I cancel or reschedule a class appointment for a single attendee?

Yes, you can cancel or reschedule for a specific attendee by selecting the option next to their name.

Can I book a class appointment with contacts directly?

Yes, you can book a class appointment directly by selecting the contact, choosing the class calendar, and booking a slot.

Can attendees cancel/reschedule a Class Booking appointment?

Attendees can cancel or reschedule if you enable these options in the Confirmation Tab within Calendar Settings.