Round Robin calendars offer flexibility for multiple team members to be added to appointments in a given calendar. The are Ideal for:
- Introductory prospect calls with sales reps.
- New customer onboarding and training sessions.
- Existing customer access to a support team member.
- Linking candidates with recruiters for phone screenings.
Contents
Setting Up a Round Robin Event
To create a Round Robin event in Concours Pro, start by selecting the Create Calendar icon on the Calendar Settings page. From the available options, choose Round Robin to proceed.
Adding Team Members
You can incorporate multiple team members into a Round Robin calendar. This feature allows you to distribute appointments among them based on the configured distribution logic.
Configuring Distribution Logic
Concours Pro offers two approaches for assigning meetings automatically in a Round Robin setup:
- Optimize for Availability: Assigns the meeting to the next available team member.
- Optimize for Equal Distribution: Ensures appointments are distributed evenly across team members.
