Recurring Appointments in Concours Pro Calendars

Recurring appointments are essential for meetings or events that happen regularly, such as weekly or monthly sessions. This guide walks you through setting up and managing recurring appointments within Concours Pro.

Contents

How to Set Up Recurring Appointments

To set up recurring appointments in Concours Pro, follow these steps:

  1. Go to Settings > Calendars.
  2. Click the 3 dots for your desired calendar.
  3. Click Edit.
  4. Toggle on Recurring Appointments in the Availability tab.

Note: Recurring appointments are supported across all calendar types. However, in round-robin calendars, only one user or team member is allowed.

When setting up recurring appointments, you can configure how the system should handle unavailable slots:

  • Continue Booking: Double-books the slot if necessary.
  • Skip Booking: Only books available slots and skips unavailable ones.
  • Book Next Available Slot: Finds and books the next available slot, regardless of how far out it is.

Note: An event can be repeated up to a maximum of 24 times.

Workflow Triggers for Recurring Appointments

Existing workflow triggers do not automatically apply to recurring appointments. You need to configure new filters in your workflow triggers:

  • Event Type: Normal – Only triggers for standard, non-recurring appointments.
  • Event Type: Recurring – Triggers only for recurring appointments.
  • Event Type: Any – Triggers for both standard and recurring appointments.

Bulk Updating Recurring Appointments

At present, bulk updating (rescheduling or cancelling) recurring appointments is not supported in Concours Pro.

Meeting Locations for Recurring Appointments

If you use Zoom or Google Meet for your meetings, each recurring appointment will have a unique meeting URL, generated automatically by the system.

Syncing Recurring Appointments with Integrated Calendars

When syncing with third-party calendars, recurring appointments are synced as individual events.

Payment Options for Recurring Appointments

Currently, payments cannot be processed through calendars that have recurring appointments enabled.

Search
Related Support Articles