Prioritize hot leads effortlessly, save time, and boost revenue by focusing on engaged prospects while nurturing others for growth.

Contact Engagement Scores
Contact Engagement Scores: Prioritize Leads with Smart Scoring for Enhanced Automation and Growth

Track lead engagement with scores for actions like email opens, form submissions, and purchases. View scores in Contacts or Conversations, customize rules, and trigger workflows to prioritize high-value leads and nurture others effectively.

Concours Pro’s Contact Engagement Score is a powerful metric that tracks and prioritizes leads based on their interactions with your business.

It assigns numerical values to actions such as email opens, link clicks, form submissions, purchases, and appointment bookings to gauge engagement levels. Positive actions like payments or replies increase the score, while negative actions like email bounces or unsubscribes decrease it.

View Contact Engagement Scores in the Contacts or Conversations sections, and customize scoring rules via the settings. Create rules for actions like Email Events, Contact Changes, Payment Received, or Appointment Status Changes to tailor engagement tracking.

Contact Engagement Scores integrate with workflows to trigger automated actions like sales outreach or nurture campaigns based on score thresholds, helping businesses focus on high-value leads while nurturing others for better engagement.

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