Connecting Facebook Messenger and Instagram DMs to Concours Pro lets you manage all your customer messages in one place. This setup saves time, streamlines responses, and keeps your conversations organised, so you can focus on engaging customers and growing your business.
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Connecting Facebook and Instagram to Concours Pro
Follow these steps to integrate your Facebook and Instagram messaging with Concours Pro’s Unified Inbox for seamless communication.
- Go to Settings and select Integrations.
- Find the Facebook & Instagram section and click Connect.
- Choose the Facebook Page linked to your Instagram account.
- Click Connect Facebook & Instagram to authorise the connection.
- Hit Sync Leads to start pulling messages into Concours Pro.
Linking Your Instagram Account to Facebook
Before integrating with Concours Pro, ensure your Instagram account is connected to your Facebook Page. Here’s how to set it up.
- Head to Facebook and log in to your Page.
- Click Account, then Settings.
- In the Settings menu, search for Linked Accounts.
- Select Instagram and click Connect.
- Log in to your Instagram account to authenticate the connection.
- Keep the toggle on to allow Instagram messages to appear in your Facebook inbox.
Click here for more detailed instructions: Connecting Your Facebook / Instagram Account to Concours Pro
