How to use Reviews QR Codes to Boost Review Collection

Contents Create a QR Code for Your Business To set up a QR code for reviews: Tip: You can create multiple QR codes for different review sites or feedback forms. Customise the QR Code Once your code is ready, you can personalise it using the editor. The editor works in the same way as other […]

Integrating Your Google Business Profile with Concours Pro

Contents Why Your Business Needs a Google Business Profile Google Business Profile is a free service that helps you manage your business’s online presence. It makes it easier for customers to find you, get directions, or make reservations. This tool is essential for any business looking to increase its visibility and engagement online. What You […]

Customising Review Widgets

Contents Accessing the Review Widget Customisation Tool To begin customising your review widgets:, Layout Tab: Configuring Widget Structure In the Layout tab, choose the structure of your widget: Content Tab: Editing Widget Header and Description The Content tab allows you to craft titles and descriptions for your widget: Appearance Tab: Choosing Themes and Colours In […]

How to Dispute a Google Review

Contents Disputing a Google Review from the Conversations Tab To dispute a false, or fake Google review in Concours Pro: Important: You can only dispute a Google review from within the conversations tab if the review request was generated by Concours Pro. For all other reviews, dispute them directly in Google Business Profile. Checking the […]

Customising Review Request Messages

Contents How to Set Up and Customize Review Request Emails/SMS Customize both email and SMS messages sent to your customers, ensuring they align with your branding and tone. For SMS review requests: For Email review requests: How to Add a Different Review URL to Your Request To direct customers to a specific review site, you […]

How to Send Review Requests

Contents Prerequisites Why Gather Reviews? Gathering reviews enhances your online presence, boosts SEO, builds trust, and improves customer experience. Positive reviews can lead to increased sales and help potential customers trust your business. Ways to Send Review Requests Reputation Tab (Manual) This is typically done by your business when a client service is completed. Otherwise […]

Automated Review Requests

Effortlessly grow your business with automated review requests, saving time and boosting your reputation and SEO.

Reputation Management

Build a stellar online reputation effortlessly, saving time, boosting SEO and accelerating business growth with AI-powered review management.