Linking Your Privacy Policy When Collecting Customer Data

Disclaimer: This article is not legal advice. Always consult your legal professional for advice specific to your business.

Contents


What Customer Data Do You Collect?

Start by identifying the personal information you gather from leads or customers, such as names, email addresses, phone numbers, or payment details. Knowing exactly what you collect helps you craft a clear privacy policy that complies with regulations and builds trust with your customers.


Where Can You Collect Customer Data?

Concours Pro offers several tools to collect personal data from your leads and customers. These include:

  • Funnels & Websites: Capture data through landing pages or website forms.
  • Forms: Collect details via customisable forms for lead generation or enquiries.
  • Surveys: Gather feedback or contact information through multi-page surveys.
  • Website Live Chat Widget: Engage visitors and collect details via chat interactions.
  • Order Forms: Obtain customer information during purchase processes.
  • Calendars: Collect booking details through appointment scheduling.

How to Create a Privacy Policy in Concours Pro

Creating a privacy policy is straightforward with Concours Pro’s tools. Follow these steps:

  • Use the Website Builder or Funnels to create a dedicated privacy policy page. Place it on your homepage or a standalone page with an easy-to-reference URL (e.g., yoursite.com/privacy).
  • Search online for privacy policy templates to get ideas. Try a Google search for “privacy policy templates” to find examples relevant to your industry.
  • Consult your legal professional to draft and finalise a policy tailored to your business needs and compliance requirements.

Once your privacy policy page is ready, link to it across Concours Pro’s tools to ensure transparency. Here’s how:

  • Funnels & Websites:
    • Add a Text/Link or Button element pointing to your privacy policy page.
  • Forms:
    • Include a Text/Link to your policy in the form description.
    • Use the Terms and Conditions form element to embed a clickable link to your policy.
  • Surveys:
    • Insert a Text/Link in the survey introduction or footer linking to your policy.
  • Website Live Chat Widget:
    • Add a Text/Link to your policy in the widget’s description field.
  • Order Forms:
    • Place a Text/Link to your policy on the order page.
    • Enable Terms and Conditions in the Advanced Settings of the order form and include a link to your policy.
  • Calendars:
    • Add a Text/Link to your policy on the page where the calendar is embedded.
    • Use a custom form with a Terms and Conditions element that links to a page on your website containing your policy.
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