Why Can't I Use My Free Email Address To Send Bulk Marketing Emails?

Why is My Concours Pro SMS Sending Suspended?

Your SMS sending suspension could be due to several factors, including non-compliance with our Phone Policy or suspicious activity. This article provides a detailed guide to address common issues leading

Why Are My Emails Going to Spam?

Emails landing in spam folders can disrupt communication and affect business. Here’s a guide to help you troubleshoot common issues and improve email deliverability when using Concours Pro. Contents Sending

Understanding Phone and SMS Usage Charges in Concours Pro

Contents Introduction This article is an overview of the types of phone and SMS usage charges you can expect when using Concours Pro’s LC Phone System, and when to expect

Understanding Email Bounce Suspension on Concours Pro

Contents Email Bounces Email Bounces happen when emails fail to be delivered. There are two types: hard bounces, which occur when an email address doesn’t exist, and soft bounces, which

Training Your Conversation AI Chat Bot

Contents The Golden Rule Of Training Conversation AI Conversation AI is a ground breaking, game changing feature for your business customer service. But remember… IT IS STILL A COMPUTER… IT

Training Conversation AI With Web URLs and Links

Contents Steps to Training Your Bot Using Web URLs URL Crawling Modes 1. Exact URL: This mode allows precise training by crawling the exact URL provided. 2. All URLs in

SMS Blocking for International Long Codes in the UK

Contents Important Announcement From July 30, 2024, UK carriers will block all SMS traffic sent from international long codes to UK numbers. This measure aims to prevent misuse of Person-to-Person

Setting Up Unsubscribe Links for Concours Pro Marketing Emails

Contents How to Enable the Default Unsubscribe Link The default unsubscribe link is only applicable to users of Concours Pro’s LeadConnector email system. To manage the default unsubscribe link in

Setting Up Two-Way Email Sync for Outlook

Two-way email sync allows you to keep emails synchronised between Concours Pro and Outlook (MS365), ensuring that any email sent, received, or updated in one platform reflects in the other.

Setting Up Email Signatures

Contents Creating Email Signatures To set up email signatures for your team in Concours Pro: Automating Signatures in Campaigns, Workflows and Templates To automatically include email signatures in your emails

Why Can’t I Use My Free Email Address To Send Bulk Marketing Emails?

Contents

Why You Need Your Own Domain to Send Email

Here’s How to Get Started!

Register a domain name to use for your Dedicated Email Sending Domain