Contents What is AI Action Tracking in Conversations? AI Action Tracking in Concours Pro gives you a clear view of what your Conversation AI Chatbots are doing when they interact with leads and customers in the Conversations panel. It logs
Contents Overview of the Contact Details Feature The Contact Details feature in Concours Pro lets you add or update customer information—like names, phone numbers, or emails—right from your AI chatbot conversations. It’s designed to make keeping your customer records accurate
Contents Overview Concours Pro’s Conversation AI V2 Chatbot includes a powerful Bot Goals feature that lets you fine-tune your chatbot’s behaviour. This tool allows you to edit or update prompts for existing or newly created bots, ensuring they align with
Contents What is the Conversation AI V2 Chatbot? The Conversation AI V2 Chatbot in Concours Pro is a game-changing tool that uses artificial intelligence to make customer interactions smoother and automate appointment bookings. It offers two ways to handle messages:
Contents Overview Concours Pro’s Conversation AI lets you automate tasks by linking workflows to customer chats. When a specific situation pops up during a conversation, the AI bot can automatically start a workflow, saving you time, improving customer interactions, and
Contents Overview The Update Conversation AI Bot and Status workflow action in Concours Pro lets you assign a specific chatbot to a contact and switch its status to Active or Inactive. It’s a handy way to manage how your chatbot
Contents Overview Concours Pro lets you integrate the Website Live Chat Widget with Conversation AI V2 Chatbot in your workflows. This powerful combo allows your business to engage website visitors in real time, even when your team is busy or
Contents Question to Ask the Contact You can set up the Conversation AI Workflow action in Concours Pro to ask a specific question to a contact. This question is sent to the contact, and if they’ve already sent a message,
Contents Overview of AI Response Details Concours Pro’s AI Response Details feature lets you peek under the hood of AI-generated messages in the Conversations section. You can see exactly what data the AI used to craft its replies and tweak
How It Works With Concours Pro’s Conversation AI, you can review and tweak the data pulled from your website to train your chatbot. This keeps your bot’s responses spot-on, saving you time and ensuring your customers get accurate info. Here’s
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